Maysan Nirlo

As a Teaching Assistant for the MSc in User Experience Engineering, I support postgraduate students in developing research-driven, human-centred design and prototyping skills. I assist in seminars, workshops, and project supervision, focusing on UX methodologies, usability testing, and interaction design.

Contributed to the design and delivery of immersive wedding experiences, applying user-centred design principles to craft cohesive journeys for clients and guests.

• Conducted research to translate client goals into detailed event and service plans.
• Managed logistics and spatial layouts to optimise flow and guest experience.
• Designed cohesive visual identities across invitations, signage, and digital materials.
• Collaborated with clients and vendors to ensure a seamless and memorable event journey.
• Curated social media content to strengthen brand presence and showcase event storytelling.

Provided comprehensive digital art and design services to a diverse client base, managing projects from initial concept to final delivery.

• Managed end-to-end project lifecycle for diverse digital art and illustration commissions, delivering custom portraits, concept art, and editorial illustrations for a range of clients.
• Developed impactful branding packages, including logo design and visual identities, contributing to enhanced client brand recognition and market presence.
• Designed and produced effective promotional materials such as posters and flyers, significantly enhancing event visibility and outreach for various organisations.

Delivered personalised travel experiences through user-focused research and service design thinking. Improved client satisfaction by optimising booking journeys, resolving issues proactively, and streamlining collaboration with partners.

• Designed bespoke travel plans tailored to client needs and behaviours.
• Identified pain points to enhance service flow and customer touchpoints.
• Applied insights from market and user trends to refine recommendations.

Supported communication initiatives and contributed to digital product design within a dynamic production environment. Collaborated with cross-functional teams to create user-focused digital experiences and enhance brand presence across platforms.

• Designed and delivered digital and print materials to support communication campaigns.
• Produced visual and written content for social media, increasing engagement and reach.
• Contributed to UI/UX design for websites and mobile apps with a focus on usability and accessibility.

Advised customers on eco-friendly energy systems and optimised their service journeys through empathetic communication and problem-solving. Combined product expertise with user-centred thinking to enhance satisfaction and promote sustainable energy adoption.

Nominated for contributions to the field of interaction design, specifically within children's user experiences.

Nominated for excellence in UX Design, recognising innovative and impactful design solutions.